Davis painted some of the first bike lanes in the country and then built a whole city around the idea that you should get where you are going without a fight. Your IT should work the same way: locally maintained, clearly marked, and not suddenly closed for a “brief outage window” you never agreed to.
Town, gown, and the laptop in between
Davis is a university city that still has to run ordinary businesses: clinics, firms, shops, and the offices that keep the place fed. We support that mix remotely first. You do not need us circling the greenbelt to reset a password, and we will not pretend a drive-by is a strategy.
When something truly needs hands on a machine, we will say so. The rest of the time you get a technician on the line who already knows the environment — which, in a town this opinionated about process, is the whole product.